Contact Us

If you would like to contact GPL Vault then please use the Support widget in the bottom right hand corner of the website.

Don’t see the widget? Unfortunately, we can only provide support to subscribers so in order to see the widget you’ll need to first sign into your account.

We aim to get back to you within 24 hours but please allow extra time on weekends and public holidays.

Do you have a pre-sale question?

No problem, you can email our team at sales [at] or you can shoot us a question over on Facebook or Twitter.

We often receive emails telling us that a plugin or theme requires an update. You don’t have to do this – we know already!

Although we aim to update all plugins within 48 hours, the nature of our business as a re-seller means that there might sometimes be a short delay before it appears on our site.

You can also follow us on social media – we are active on Facebook and Twitter.

For your privacy and security we are unable to provide account support on these channels.


GPL Vault uses Zendesk to manage its support system.

We do NOT use any information submitted to us for marketing purposes.

Please see our privacy policy for further details.